The best human centered design and design thinking resources for beginners

Image of hands desiging with pen and ink on a notebook

When I started doing user centred design in Adelaide, design thinking, user experience (UX), customer experience (CX) and service design were only just starting to creep into the local market.  There were very few practitioners and no options for education unless you went interstate or overseas. A lot of what I know now is therefore … Continue reading The best human centered design and design thinking resources for beginners

Why non-user experience is important too

The other day my friend and colleague, Aron Hausler, posted the following quote on digital access on LinkedIn: One in five Australians are not online; four in 10 of the lowest income households in Australia are not connected to the internet; of people aged 65 or more, only 46% are internet users and 75% feel … Continue reading Why non-user experience is important too

If we want to get more women into tech we need to stop telling them to learn to code

Women at computer

The other day I put out a call out for women technologists in Adelaide to help out with a project I am currently working on at MOD. I was seeking advanced programmers (specifically for machine learning and AI projects), animators and game designers. I put the call out because I was concerned about diversity and … Continue reading If we want to get more women into tech we need to stop telling them to learn to code

Web accessibility made easy: five ways to make the web a more welcoming place for everyone

Feature image icon - Making the web more welcoming place for everyone

This post follows an earlier one in which I explored three common myths associated with accessible web design and, I hope, soundly busted them. The third myth was all about accessible design being seen as too hard - a position I do have sympathy for given the complicated guidelines that cover design. I'm on a quest to … Continue reading Web accessibility made easy: five ways to make the web a more welcoming place for everyone