How to facilitate a 1-hour design thinking crash course for teachers (and reimagine drones for peace)

[A 9 minute read] In March, MOD. launched a school program for its second exhibition, Waging Peace. The program invites schools, in South Australia and beyond, to design and/or build peace machines for display as part of the exhibition. MOD. strives to encourage young people (specifically aged 15 – 25) to establish both a cultural … Continue reading How to facilitate a 1-hour design thinking crash course for teachers (and reimagine drones for peace)

What young adults want from a museum experience

Group of young adults working on a wall activity

MOD. will be a museum for everyone. However, core to the MOD. vision is to create a space, at the intersection of art, science and innovation, for young adults aged 15–25 to be, and be inspired. With this in mind it was important to our whole team that we not only build a museum that … Continue reading What young adults want from a museum experience

Why non-user experience is important too

The other day my friend and colleague, Aron Hausler, posted the following quote on digital access on LinkedIn: One in five Australians are not online; four in 10 of the lowest income households in Australia are not connected to the internet; of people aged 65 or more, only 46% are internet users and 75% feel … Continue reading Why non-user experience is important too

An ethical approach to service design in government?

[a six minute read] Earlier this month I spoke at the Public Sector Network’s Service Innovation series in Adelaide. One of the workshop themes we discussed around our table was where the line between ‘creepy’ and ‘cool’ lies for digital experience. How much personalisation, from brands vying for our dollar, is too much? How comfortable … Continue reading An ethical approach to service design in government?

Tech innovation from the South Australian Government – take 6

[ a five minute read] Earlier this year I was lucky enough to be invited to judge the Premier's iAward for Public Sector Digital Innovation as part of AIIA’s South Australian awards. I was really excited to help showcase the great work I knew had been happening in my home state and help counter the … Continue reading Tech innovation from the South Australian Government – take 6

Digital and ICT – same, same but different?

[a five minute read] One of the biggest challenges for organisations contemplating digital still seems to be where to put it. I've been working in this area for a while now and the same questions continuously come up: What is the difference between digital strategy and technology or IT/ ICT strategy? Can they coexist? Is … Continue reading Digital and ICT – same, same but different?

10 internal communication ideas that cut through

Internal communication is a tricky game. Often under resourced (and valued), it is prone to being considered an afterthought or a box that only needs to be checked. When you think about it, engaging staff can often be more challenging than engaging external audiences - this is because you have nowhere to hide. Like an … Continue reading 10 internal communication ideas that cut through