Five things you should do before you start your digital strategy

Starting out on your first digital strategy can be a daunting task (I know it was for me). There are five key things that I always talk about when I'm helping people to get started. They are important because they set the scene for the transformation process you are about to embark on and because they also have … Continue reading Five things you should do before you start your digital strategy

Lessons in change management brought to you by my family (and Fitbit)

Illustration of office worker asking to be engaged

Sometimes the parallels between personal relationships and the ones we have at work can teach us valuable lessons. This is a mini study in familial change management  - it went a bit like this: Identifying the ‘why’: What better way to get active than compete with my family? I know, I'll buy them Fitbits! Understanding my … Continue reading Lessons in change management brought to you by my family (and Fitbit)

10 internal communication ideas that cut through

Internal communication is a tricky game. Often under resourced (and valued), it is prone to being considered an afterthought or a box that only needs to be checked. When you think about it, engaging staff can often be more challenging than engaging external audiences - this is because you have nowhere to hide. Like an … Continue reading 10 internal communication ideas that cut through