Why non-user experience is important too

The other day my friend and colleague, Aron Hausler, posted the following quote on digital access on LinkedIn: One in five Australians are not online; four in 10 of the lowest income households in Australia are not connected to the internet; of people aged 65 or more, only 46% are internet users and 75% feel … Continue reading Why non-user experience is important too

8 strategy hacks to keep your plan on track

We’ve all been there. Somewhere between “We need a strategy” and having all the answers on a page you’ve suddenly found yourself in the quagmire that is the strategic planning process. This is where businesses and people can descend into a spiral of endless situation analysis, circular consultation and multiple fingers in an ever expanding … Continue reading 8 strategy hacks to keep your plan on track